DOMESTIC
Local orders will be sent by VIETTELPOST shipping service.
| LOCALTION | SERVICE | DELIVERY TIME (WORKING DAYS) | COST |
| HO CHI MINH | EXPRESS | 1 – 2 | 20.000 – 30.000VND |
| REST OF NATION | EXPRESS | 1 – 4 | 35.000 – 50.000VND |
• We advise to contact us at [email protected] or direct us via instagram, facebook if your parcel has not been received at its expected destination 5 business days after the Estimated Time of Arrival.
• Please note that the shipping costs that FRAGILE provide do not reflect the cost of return shipping. It is the responsibility of customers to enquire about the cost of return shipping from their address back to us as this fee is in no way covered by FRAGILE.
INTERNATIONAL
Orders will be shipped by EMS or UPS/DHL/FEDEX shipping service.
| LOCALTION | SERVICE | DELIVERY TIME (WORKING DAYS) | COST |
| REST OF WORLD | EMS | 14 – 28 | $40 |
| UPS/DHL/FEDEX | 3 – 5 | $80 |
• We advise to contact us at [email protected] or direct us via instagram, facebook if your parcel has not been received at its expected destination 15 – 30 business days after the Estimated Time of Arrival.
• Please note that the shipping costs that FRAGILE provide do not reflect the cost of return shipping. It is the responsibility of customers to enquire about the cost of return shipping from their address back to us as this fee is in no way covered by FRAGILE.
• Delivery times are provided as guidelines only. Kindly note that delivery to rural addresses can result in longer delivery times.
• Orders placed before 12:00 PM will be shipped after 1-2 days. During the sale period, the large amount of order can result in longer delivery times.